op: upsert

titles_roles__c:
<colgroup><col width="221" style="width: 166pt;"></col><col width="249" style="width: 187pt;"></col></colgroup>

Compliance
Top concerns:SAR filing SLAs, audit readiness, high alert fatigue

Fraud Ops
Top concerns:Detection latency, scenario coverage, TCO

Onboarding/KYC
Top concerns:Abandonment rate, onboarding time, ID verification accuracy

Risk Management
Top concerns:Data lineage, real-time risk scoring, silos

IT
Top concerns: System overlap, platform costs, lack of AI/automation leverage

Retail Banking
Lending
Collections
Credit Risk
Risk Analytics
Digital Strategy

seniority__c:
C-Suite

EVP

SVP

VP

Director

Sr. Director

Head of Department

sales_notes__c:
1.     DOUBLE TOUCH lead journey description:

o   Two assets promoted, first engagement guaranteed (industry standard)

o   ‘Triple Play’ Intent targeting

o   All leads manually verified and validated by our in-house ‘Let’s Verify’ team

o   The lead report will contain all captured data information, along with insights identifying which leads engaged with one or both of the marketing assets provided by Sutherland.

All leads generated shall match the target account list provided by Sutherland, aligning with the specified target personas and companies outlined therein.

job_titles__c:
<colgroup><col width="221" style="width: 166pt;"></col><col width="249" style="width: 187pt;"></col><col width="244" style="width: 183pt;"></col><col width="226" style="width: 170pt;"></col></colgroup>

Fraud Operations
Head of Fraud Risk, Director of Fraud Operations, VP Fraud Management, Fraud Strategy Lead, Fraud Prevention Manager, Director of Fraud Investigations, Senior Fraud Analyst, Transaction Monitoring Manager, Fraud Surveillance Officer

Compliance
Chief Compliance Officer, Deputy Chief Compliance Officer, BSA/AML Officer, Head of Compliance, VP Compliance Operations, Director of AML Compliance, Director of Sanctions Compliance, Compliance Manager, AML Program Manager, Regulatory Reporting Lead, Financial Crime Compliance Officer

Onboarding & KYC/CDD
Head of Client Onboarding, Director of KYC Operations, KYC/CDD Program Lead, AML Onboarding Manager, Customer Due Diligence Manager, Identity Verification Manager, Director of Customer Screening, Enhanced Due Diligence Lead

Risk Management
Chief Risk Officer, VP Enterprise Risk, Director of Operational Risk, Director of Financial Crime Risk, Risk Governance Manager, Head of Model Risk, Risk Analytics Lead, Senior Risk Manager

IT / Risk Technology / Digital Transformation
Chief Information Officer, Head of Risk Technology, VP Compliance Technology, Director of Risk Systems, Director of AML/Fraud Platforms, Head of Digital Transformation, Solutions Architect – Financial Crime, RegTech Integration Manager, IT Compliance Lead

Operations
Chief Operating Officer, Director of Operations, VP Compliance Operations, AML/KYC Operations Manager, Head of Fraud & AML Delivery, Shared Services Director – Risk Ops, Compliance Delivery Manager

Audit & Oversight
Head of Internal Audit, Director of Compliance Audit, Audit Manager – AML/Fraud, Risk & Compliance Auditor, Regulatory Audit Lead

- Collections & Recovery Operations
- Risk & Credit Management
- Compliance & Regulatory Affairs
- Customer Experience (CX) & Servicing
- Digital Transformation / Innovation
- Analytics & Data Science, Operations Excellence / Process Reengineering
- Information Technology (IT)
- Procurement & Vendor Management

industries__c: Please see TAL named ‘BSF Target Accounts’ for Target Accounts and ICP

geo__c: 80% US, 20% UK Lead Split: US: 200x Leads UK: 50x Leads

pricing_model__c: CPL


company_size__c: Please see TAL named ‘BSF Target Accounts’ for Target Accounts and ICP