op: upsert

titles_roles__c: IT, ITDM, IT Department

seniority__c: Manger +

industries__c: All Industries, with the exception of Education (NO Education)

geo__c: US Only

company_size__c: 100-1000 Employees

pricing_model__c: CPL

layers__c: ABM;Intent;Nurturing: Inbox Plus


titles_roles__c:
Job Area/Department:

●  Agent & Client Experience

●  Automation & Transformation

●  Business Operations

●  Chief Customer Officer

●  Chief Experience Officer

●  Chief Financial Officer

●  Chief Information Officer

●  Chief Operating Officer

●  Contact Center Operations

●  Customer Experience

●  Customer Experience Strategy

●  Customer Journey

●  Customer Service

●  Customer Support

●  Digital Experience

●  Employee Experience

●  Enterprise Architect

●  Finance

●  Forecasting and Scheduling Analyst

●  Infrastructure

●  IT

●  Operations

●  Policyholder Services

●  Procurement

●  Quality Assurance Specialists

●  Security / IT Security Officer

●  Strategic Sourcing

●  Vendor Management

●  Workforce Engagement

●  Workforce Specialist

seniority__c:
● Best:  C-Suite, VP, Director, Supervisor, Head of, Manager

● Better: N/A

● Good: N/A

sales_notes__c:
● No need to distribute leads across the 8 week campaign. Most (or all) leads can be delivered in December, if possible.

● Please include at least 115 leads from the attached ABM. The remaining 268 leads can be either from the ABM or LAL accounts based on the Target Profile.

● Competitors to exclude: NICE, Avaya, Verint, Genesys, Calabrio, Five9

industries__c:
● Best: Healthcare, Financial, Insurance, Retail

● Better: Telecommunications, Utilities

● Good: N/A

company_size__c: ● Best:  1,000+ Employees ● Better: 500-999 Employees  ● Good: N/A

layers__c: ABM

custom_questions_profiling__c:
Client is still finalizing options but the custom question will be something along the lines of:

Which best describes your current WFM Software?

	● OPTION 1

	● OPTION 2

	● OPTION 3

	● OPTION 4


job_titles__c:
●  Agent & Client Experience

●  Automation & Transformation

●  Business Operations

●  Chief Customer Officer

●  Chief Experience Officer

●  Chief Financial Officer

●  Chief Information Officer

●  Chief Operating Officer

●  Contact Center Operations

●  Customer Experience

●  Customer Experience Strategy

●  Customer Journey

●  Customer Service

●  Customer Support

●  Digital Experience

●  Employee Experience

●  Enterprise Architect

●  Finance

●  Forecasting and Scheduling Analyst

●  Infrastructure

●  IT

●  Operations

●  Policyholder Services

●  Procurement

●  Quality Assurance Specialists

●  Security / IT Security Officer

●  Strategic Sourcing

●  Vendor Management

●  Workforce Engagement

●  Workforce Specialist