op: upsert

titles_roles__c: HR and Procurement

seniority__c:
HR - Director+

Procurement - Manager+

job_titles__c:
Human Resources

●     CHROs & VPs of HR own employee experience and brand protection.

●     Shared or HR Services, Employee Relations & HR Operations Directors directly manage reduction-in-force (RIF) logistics and offboarding.

●     Global Benefits, Workforce Planning, Workforce Transformation, Total Rewards, Employee Experience also often play a role.

●     Some Key Outplacement Words and Phrases include layoff, RIF, reduction, reduction in force or reduction-in-force, severance, restructuring, offboarding.

Procurement

●     Indirect Procurement, Strategic Sourcing, and Category Managers for professional services or HR services are target titles as they purchase services for HR and run vetting processes and vendor selection (especially for organizations on the Fortune 1000).

industries__c:
●     Technology & Telecom have volatile hiring and firing cycles, high-visibility layoff, overhiring, and are getting crushed by AI.

●     Financial Services (Banking, Insurance, Real Estate) due to regular cost-cutting, market/economic shifts, and brand protection.

●     Healthcare & Pharma are both episodic and have tons of churn due in large part to M&A, site closures, ongoing reorganizations, operational efficiencies, tariffs (hearing this a lot), expiring trademarks.

●     Manufacturing & Consumer Goods have cyclical layoffs, plant closures, supply chain issues, and geographic shifts often driven by consumer demand and raising prices.

●     Energy, Utilities, Oil, & Gas due to lack of consumer demand from raising prices.

●     Professional Services & Consulting have lots of project-driven headcount changes.

geo__c: US

pricing_model__c: CPL

layers__c: Nurturing: Inbox Plus

custom_questions_qualifying__c:
(Qualifying 1) How satisfied are you with your current outplacement or career transition partner’s results for your impacted employees and the organization?

Response options:

Very satisfied, they meet/exceed our expectations (reject)

Somewhat satisfied, but there’s room for improvement

Not satisfied, we’re seeking better options

Unsure, I’m not directly involved in decision making

(Qualifying 2)

Are you directly involved in evaluating or selecting partners for outplacement or career transition support at your organization?

Response options:

Yes, I’m a key decision maker

I’m involved in the process or influence the decision

No, I’m not directly involved (reject)

custom_questions_profiling__c:
(Profiling)

What is your top priority when managing workforce transitions?

Maintaining morale and trust among remaining employees

Protecting employer brand and reputation

Managing the HR workload and communication process effectively

Measuring the impact and ROI of career transition programs